2. How to get help:
To keep prices down, WinPawn is self serve online software. Please use the included help that comes with WinPawn installation.

• You can press F1 to get help in WinPawn anytime.
• Most screens have the yellow question mark button for context related help.
• For setting up printers, cameras, fingerprint scanner, graphics, driver license mag strip scanners, label printing, etc. please click on the "Free Maint. Updates" and scroll down.

3. Remote Control Help.
For an extra fee, in some cases we can help by accessing your computer remotely. Click here for instructions."

4. WinPawn support policy:
Abri Technologies (AT) does not charge for current version WinPawn bug corrections and we post free updates on "Free Maint. Updates" fairly promptly after bugs are discovered. A specific feature that a user may want is not a software bug.

AT provides up to 30 minutes free WinPawn related telephone or E-Mail requests one year from your WinPawn last version initial use date. After the initial 30 minutes Abri Technologies may charge $1/minute for support. Generally our practice has been not to charge for brief and infrequent inquiries. We prefer email communication since it gives us time to find the problem.

AT does charge for custom changes request or extensive involvement resolving issues. Problems are often due to poor PC or Windows management or improper use of WinPawn.